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Orlando Tech Group
Serving the Orlando Area

Frequently Asked Questions for Orlando Customers

Q. What areas do you service?

A. We offer our computer service & repair in Orlando, and around Central Florida.

Q. Do you offer emergency service?

A. Yes! We do!

Q. What kind of guarantee comes with the services you provide?

A. Yes, we can guarantee that when our Orlando Tech group will solve your computer/network problems.

Do you service home and businesses?

A. Yes, we service home and business customers.

Q. Do I have to make an appointment online?

A. No, for immediate assistance, call 407-451-5061.

Q. Can you service my computer or network remotely?

A. This service will be offered soon! Check Back!

Q. Do you work on Macintoshes?

A. Yes. Our technicians are certified to work on multiple Platforms.

Q. I am having a problem that isn’t listed in your services. Can you still help me?

A. As long as your problem is technology related issue, we should be able to help you with it.

Q. What happens if the technician cannot fix my problem?

A. In almost all cases our technicians will be able to fix the problem you are having. Sometimes however, it is more cost effective to replace your equipment than to repair it. If this is the case, our technicians will recommend what is best for you, and then you can decide how to proceed. If for some reason you have a problem that we can’t fix, you will not be charged for any services beyond the time the tech spends diagnosing the problem.

Q. Are parts included in your service charge?

A. No. Any parts that are purchased to repair your system are billed to you.